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PRIVACY POLICY

PRIVACY POLICY

At Hero Cafe, we place great importance on protecting the privacy and personal data of our users. This Privacy Policy explains how your information is collected, used, and protected when you visit our website and use our services.

1. Information Collected

  • Personal information such as name, surname, address, telephone number, e-mail address

  • IP address, browser information, device information and cookies

2. Purpose of Use of Information

  • Processing orders and ensuring delivery

  • Providing customer service support

  • Compliance with relevant legal regulations

  • Marketing, promotion and campaign information (with customer approval)

3. Sharing of Information

  • Only information required for the service is shared with third parties (shipping companies, payment providers, etc.).

  • Your information will never be sold or rented without permission.

4. Cookies

Our website uses cookies to improve user experience and analyze site traffic. By using the site, you consent to the use of cookies.

5. Information Security

Appropriate security measures have been implemented to protect the confidentiality of your personal information. Continuous controls are maintained to prevent unauthorized access and data breaches.

6. User Rights

Within the scope of KVKK and GDPR, users:

  • You can request access to your information,

  • You may request that incorrect information be corrected,

  • They may request that their data be deleted.

You can contact us to exercise these rights.

7. Communication

For all your questions and requests regarding our privacy policy, you can contact us using the information below:

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