Return policy

At Hero Cafe, we prioritize customer satisfaction. Our return and exchange policies for your purchases are as follows:
• You can request a return within 14 days from the product delivery date.
• Products to be returned must be unused, undamaged and in their original packaging.
• You must contact us before starting the return process.
• Return shipping costs are the responsibility of the customer.
• The price of products approved for return will be refunded to the method you used for payment within 14 business days after we receive the product.
• Exchange operations are made according to stock status.
• Returns of used, damaged or damaged products are not accepted.

For all your questions regarding returns and exchanges, you can contact us:
Email: [info@herocafe.com]
Phone/WhatsApp: [08502600004]